CEDA: Royal Commission impacts

Royal Commission impacts

Brisbane

Public event Royal Commission impacts

Speakers Michelle Bagnall, Ross McInnes, John Price, Paul Schroder

Date Tuesday, 16/04/2019, 12:00pm-2:00pm

Venue Brisbane Convention and Exhibition Centre, Grey Street, South Bank

Contact email: This email address is being protected from spambots. You need JavaScript enabled to view it. tel: 07 3121 6431

Presentation time 12:25pm

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Event overview:

Hear how major Australian corporates are repositioning and regulators reforming to meet community expectations in the wake of the Royal Commission into Banking and Financial Services and with Royal Commissions slated that will affect other sectors.

Our expectations have long been that corporate Australia acts responsibly and reflects our aspirations for an ethical and just society.

Now, in this era of increased scrutiny and investigation, join CEDA as we ask those regulating and operating in key sectors of the national economy what lessons have been learnt? How transferable are those lessons across sectors? And what is being done to restore the consumer and community trust that underwrites the success of Australian business?

Meet the speakers:

Michelle Bagnall

Chief Executive Officer

RACQ Bank

Research showed trust in customer-owned banking institutions increased during the recent Royal Commission into the sector. Michelle believes in a customer focussed approach and that RACQ Bank offers an “unprecedented opportunity to carve out a new understanding of what good banking is in Australia.” She has held senior roles in banking in Australia and Europe over the last 20 years.

Ross McInnes

Partner

Clayton Utz

Ross McInnes led the Clayton Utz team who advised the Commonwealth Bank of Australia in the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry. This experience has placed him at the forefront of the market in understanding the wide-ranging effects the Commission will have on corporate Australia, especially the effects expected to affect businesses beyond the financial services sector.

John Price

Lead Ombudsman – Insurance

Australian Financial Complaints Authority (AFCA)

Since AFCA’s launch in November complaints to the organisation have risen by 40 per cent. AFCA has data and insight into customer attitudes of, and interactions with, financial services that will deepen with time. John has over 30 years’ experience in financial services, has held senior Directorships and is Code of Conduct Commissioner for Cricket Australia.

Paul Schroder

Group Executive

AustralianSuper

AustralianSuper is a Fund of 2.3 million members that manages $148 Billion of member’s assets. Paul is AustralianSuper’s Group Executive responsible for Strategy, Product, Brand and Reputation. He was responsible for the Fund’s response to the Banking Royal Commission and its submissions to the recent Productivity Commission review of superannuation. He was previously the National Secretary of the Finance Sector Union of Australia and is a Director of SuperFriend – the industry fund Mental Health Foundation.